PIN code questions
Your PIN code is a safety measure used in Go3 for accessing: Payments for rental services Content rated 18+ By...
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Self-service
Answers to frequently asked questions about self-service portal settings: how to change the PIN code, connect a decoder, modify packages, update the email address, etc.
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Password questions
Password is only known for you and no one else. We highly suggest you keeping it safe and unknown to... -
Section “My account” options and settings
Here you will find quick overview what you can see in your account settings view Please select tab that you... -
Communication management
Having turned all notifications and messages on is a great way to receive all up to date news and important... -
Lost account
Everyone of us at some point lost something so it is totally natural to forget or loose your account as... -
Plan changing
Changing plan is a great way to see more content or pay only for what you are interested in. If... -
Change email address
Email address is widely used method to log and access Go3 subscription as well as receiving various informative email letters... -
Watching abroad
In order to watch Go3 outside of the country you need to verify your citizenship which is easily done in... -
Audio, Subtitles language and Video quality change
In your selected video content you can change: the audio language the subtitles language video quality (follow this link for... -
Offline watching
Offline watching is unique possibility to download and watch later majority of content in your mobile phone or tablet. Step... -
Profile questions
Profiles allow different members of your family to have their own personalized Go3 experience. Having different profiles is good for... -
Continue watching
Continue watching is a feature that allows to watch content either from the beginning or from there you left of.... -
Renting a movie
Renting a movie is a great way to expand your library of content for short period of time. There are... -
Go3 in the United Kingdom
From March 15th 2021 the next-generation TV Go3 will no longer be available in the UK due to Brexit (the... -
Why My Go3 account is not available?
If you can’t stream Go3, there might be several reasons. Please check our suggestions and verify that all of the... -
How to Connect Go3 to Your Smart TV?
Want to enjoy Go3 on your big screen? Great choice! Just follow these simple steps and you’ll be watching your... -
How to cancel your Go3 subscription
We understand that sometimes it may feel like your subscription is no longer necessary. However, before making the decision to... -
Device limit
On the Go3 platform, each account has a set number of devices that you can connect to your profile. This...